What are some of the best business lessons you’ve learned?
Always look after your employees, you’re nothing without your team. So you just always make sure that they’re paid and taken care of, talk about their life and stuff, have a bit of a personal connection. I definitely think that helps. Another important one is that, going in cheap doesn’t pay, it costs. And just take the time to learn how to properly run your business. We’re nearly ten years in and that’s just what it took us to get to this phase of business. It takes lessons learnt and all that.
Have you ever experienced a sudden expansion and then had to contract your growth or employees?
We never really had to. If an issue has ever come up, I’ve just tried to push more because it’s an indicator you need to do more. If you need more work, go out and get more.
The hardest thing is probably getting too much work, but then you just gotta work a bit harder.
How long are your current days?
On site, it’s between eight to ten hours every day. And then one to two hours a day on admin and some weekend work. I have two admin girls who are both away at the moment so have been covering until they’re back from maternity leave.
Do you have an accountant or bookkeeper?
We do our books in house, but we do have an accountant. I sit down with my accountant to run over the business numbers and check in every couple of months on business progress.
What’s your favourite thing about running your own business?
I really like the challenge, it’s not easy and very time consuming. But it’s such a thrill because you never know what’s around the corner, but you’re in control of how you manage your business and how you react to incoming challenges.